XPO INTERMODAL WHOLESALE RAMP TO RAMP CONTACT INFORMATION

HEADQUARTERS

XPO Stacktrain, LLC
5165 Emerald Parkway, Suite 300
Dublin, OH 43017
Toll Free: 1800-876-7281
Ph: 614-923-1400

ACCOUNTS RECEIVABLE top ^

5165 Emerald Parkway, Suite 300
Dublin, OH 43017

BUSINESS DEVELOPMENT top ^
Third Party International and Domestic Wholesale
350 West Passaic Street
Rochelle Park, NJ 07662
P: 201-291-1550
M: 201-394-5199
 
  Vice President, Ocean Carrier Services
Keith Hansen
Ph: 201-291-1550
Fax: 201-291-2550
Email: Keith.Hansen@xpo.com
 
 
CUSTOMER SUPPORT top ^

Customer Support Center
5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Toll Free: 800-876-7281
Email: chics@xpo.com

Hours: Mon. – Fri. 9:00 am – 8:00 pm

 
EQUIPMENT top ^
EQUIPMENT MAINTENANCE & REPAIR
 
Stacktrain M&R Representative Name
 
  Jeremy Worley
M&R Manager-USA and Canada
Ph: 904-251-6033
Email: Jeremy.Worley@xpo.com
   
  Katharina Beam
M&R Auditor
Ph: 904-251-6081
Email: Katharina.Beam@xpo.com
   
   
EQUIPMENT MANAGEMENT
  Don Powers
Ph: 614-356-1341
Email: Don.Powers@xpo.com
 
Mexico Interchange Agreements
FREIGHT CLAIMS top ^
 
See complete freight claims filing guidelines in the Rules and Procedures Section of the XPO Stacktrain Information Directory.
 
  Attn: Loss Prevention Department
5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Loss/Damage Notification:
Email: intermodalclaims@xpo.com
Toll Free: 800-837-7584
Fax: 614-923-1432 
 
PER DIEM / DIRECT INTERCHANGE top ^
 
Karen Beesinger
5165 Emerald Parkway, Suite 300
Dublin, OH 43017
Ph: 800-876-7281
Email: chics@xpo.com
PRICING top ^
 

5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Email: IntermodalStacktrain-Pricing@xpo.com

 
     
RAIL BILLING / SHIPPING INSTRUCTIONS top ^
5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Toll Free: 1800-684-4070
Fax: 1800-897-3822
Email: RailBilling@xpo.com

Hours:
Mon.-Fri. 8:00 am-12:00 pm EST
Sat. 8:00 am-5:00 pm EST
Sun. 8:00 pm 5:00 pm EST

  Director, Rail Operations
Karen Beesinger
Ph: 614-766-6148
Email: karen.beesinger@xpo.com
 
RESERVATIONS top ^
To request a reservation, logon to Stacktrain Online Services.
 
EQUIPMENT RESERVATIONS
 
  United States, Canada and Mexico
Toll Free: 877-816-1810

Hours:
Mon.-Fri. 8:00 am-7:00 pm EST
 
TERMINAL OPERATIONS top ^
For U.S. and Canadian terminals, please see Terminal Location Information. Mexico ramp information is located in the Mexico Customer Guide.
 


 

 

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